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For more information on iTunes and iCloud backups, please read the following articles in Apple Knowledge Base:

 

iCloud: Back up your iOS device to iCloud

iCloud: Restore your iOS device from iCloud

iCloud: Troubleshooting restoring an iCloud backup

iCloud: iCloud storage and backup overview

iOS: Unable to restore from backup of a newer device

iOS: Back up and restore your iOS device with iCloud or iTunes

iTunes: About iOS backups

Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)

Recovering iCloud contacts, calendars, and bookmarks from an iTunes backup of an iOS device

iOS: If you can't back up or restore from a backup in iTunes

iCloud: iCloud security and privacy overview


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