Signing in

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To download a Google account backup using ECX, you are required to enter the Google account ID (in the account@gmail.com format) and the password. The authentication process may vary depending on the Google account security settings.

You can log in using the login and password or an authentication token.

 

Signing_in

 

 

Signing In Using Token

When you sign in via ECX using the login and password with the Save credentials for future use option selected, ECX stores an authentication token. To use the token on next sign-in to this account, enter the login and make sure the Use token instead of password (if available) option is selected. When signing in with a token, you do not have to use the password or pass two-steps verification (use USB-token, Google Prompt, or enter a secure code).

 

NOTE: If you sign in using the token, the Dashboard category will not be available for downloading.

 

NOTE: ECX doesn't support Google accounts with CAPTCHA protection. You can wait for a while until CAPTCHA protection is turned off and then try to log in again.

 

Security Notifications

 

When you sign in via ECX, the information on this sign-in is displayed in your Google account (My Account > Sign-in & security > Connected apps & sites > Apps connected to your account). You will see Elcomsoft Cloud eXplorer on the list of apps and sites with authorized access to your account.

Apps connected to account

 

If you sign in via ECX using the login and password, you will get email notifications in the Google account you signed into. You will also see an additional notification in your Google account (My Account > Sign-in & security > Device activity & notifications > Recently used devices). You will not see any mentions of the ECX applications, but there will be a Windows or Unknown OS device on the list of devices currently or recently signed in to your account.

 

If you download data for the Calls and Wi-Fi categories, there will be an Android device on the list of devices currently or recently signed in to your account (My Account > Sign-in & security > Device activity & notifications > Recently used devices).

Recently used devices

 

 

Also, if you sign in via ECX from an IP address which you haven't previously signed in from, an email notification will be sent to your Gmail account with information on a new sign-in.


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