Chats

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ECX allows viewing Google Hangouts chats.

 

The left pane of the window shows the contacts who the user has had chats with. Chats with the most recent messages are displayed on top. In the right pane, you can see the chat history for a selected user, with the most recent messages on top. Incoming messages are shown on the left and outgoing messages are shown on the right. The number of messages for every contact is shown in brackets. You can also view group chats and see which user sent each of the messages.

The emoji are displayed in both message texts and contacts (they are supported for other plugins as well).

 

You can view the following type of messages:

Text message

Message with attached images

Message with attached videos

Video chat

Geographic location

 

You can export chat history to your computer by clicking the Export button. Data is exported to an XLSX file, and all attached files are saved to a folder in the same location as the XLSX file.

 

Chats

 

Viewing text messages

Text messages are displayed as plain text. If a message contains a URL, you can click it, and the page will open in your browser.

 

Viewing attached images

If a conversation contains an image, its thumbnail is displayed in the conversation. Click Enlarge to open a full-size image in the viewer and view its properties:

From (the sender)

Received (date and time)

Type (the file format)

Dimensions (the image size in pixels)

Size (the image size in KB)

Link (the URL to the image, which you can click to view it in your browser)

Path (the path to the location on your computer where the file is stored)

To save an image, click Save next to the thumbnail or the image in the viewer and specify the desired destination.

 

Viewing attached videos

If a conversation contains a video attachment, you can see its preview. Click Enlarge to open a full-size preview image and view its properties.

To save a video preview, click Save next to the video preview or the image in the viewer and specify the desired destination.

 

Viewing video chats

The following information is displayed for this type of message:

The names of the video chat participants

Video chat start time

The number of video chat participants

Duration

The number of users who did not participate in the video chat

 

Viewing geographic location

If a message contains a geographic location (the location name or the coordinates), you can click it. A Google map will open in your browser.

 

 

Searching and Filtering

To perform searches in Chats, fill the search field and press Enter. The search results will be highlighted in yellow.

 

To filter out messages, open the Filter pane by clicking the icon on the right.

Enable filtering by switching the On/Off toggle and define the filtering options:

Dates: filters messages by date. Define the time interval in the From and Until fields.

Direction: filters messages by their type. Define whether you need the Incoming or Outgoing messages

Show messages that contain: filters messages by the attachment type. Define whether you need the messages that contain all attachments, locations or images.

 

You can export the chat history you have filtered. Click Export and select the Filtered option.

 

To copy the whole message, right-click on it and select Copy message. To copy a part of the message, click the area where the text is to be copied from, highlight the text, right-click and select Copy or Select All.


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